We are available 8am to 8pm Eastern Time
October 1 to March 31, 7 days a week
April 1 to September 30, Monday to Friday
Member Call Center Representatives are available 8am to 8pm Eastern Time, Monday to Friday (from October 1 to March 31, 8am to 8pm Eastern Time, 7 days a week).
© 2022 Troy Health, Inc. All Rights Reserved.
Troy Medicare HMO plans are currently only available in Robeson, Cumberland, Harnett, Sampson, Catawba, Alexander, Iredell, Moore, Hoke, Scotland, Bladen, Columbus, Richmond, Montgomery, or Anson counties in North Carolina.
Troy Medicare is an HMO plan with a Medicare contract. Enrollment in Troy Medicare depends on contract renewal.
This information is not a complete description of benefits. Call 1-888-494-TROY (8769) (TTY 711) for more information.
This document is available in alternative formats. If you need this document in an alternative format, call Member Service at 1-888-494-TROY (8769).
To report suspected incidents of non-compliance and/or fraud, waste or abuse, you can contact Troy Medicare directly or anonymously in the following ways:
Reporting portal: troymedicare.ethicspoint.com