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1-888-494-8769 TTY:711
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Plan Information
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About Us
For Providers
Toll-free number
1-888-494-8769
TTY:711
Join a plan

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Who Can Join?

Troy Medicare is available to anyone who is eligible for Medicare Part A and Part B and resides in Robeson, Cumberland, Harnett, Sampson, Catawba, Alexander, Iredell, Moore, Hoke, Scotland, Bladen, Columbus, Richmond, Montgomery, Anson, Rowan, or Cabarrus counties in North Carolina.

If you are interested in enrolling in Troy Medicare, contact us to Sign up.‍

If you are inquiring about a different county, please fill out this brief online form. You can also call us at 1-888-494-TROY (8769)

Learn about your plan

Robeson County
Iredell, Cabarrus, and Rowan counties
If your county is not listed above, click here and we will notify you when Troy expands to your county
Troy Medicare (HMO)
Troy Medicare for Dual-eligible Beneficiaries (D-SNP)

Documents and Forms

Want to sign up for a plan? Need to share your health information with a loved one? We've got forms for all that and more.

Find the form you need

Find a provider

Currently, Troy Medicare is available to anyone who resides in Robeson, Cumberland, Harnett, Sampson, Catawba, Alexander, Iredell, Moore, Hoke, Scotland, Bladen, Columbus, Richmond, Montgomery, Anson, Rowan, or Cabarrus counties in North Carolina.

Find a provider or pharmacy

Prescription Drugs

Troy Medicare was started by pharmacists and physicians, and therefore we pride ourselves in offering prescription drug coverage through our network of community pharmacies.

View List

Your Coverage Rights

Troy is committed to making sure you get the medical care you need. Your experience is important to us.

See Your Coverage Rights

Want to learn more about Troy Medicare?

We are available 8am to 8pm Eastern Time
October 1 to March 31, 7 days a week
April 1 to September 30, Monday to Friday

Call us:
1-888-494-TROY (8769)
TTY:711

Representatives are available 8am to 8pm Eastern Time, Monday to Friday (from October 1 to March 31, 8am to 8pm Eastern Time, 7 days a week).

Toll-free number
1-888-494-TROY (8769)
TTY:711
Fax: 1-919-375-3533
Plan Information
About Us
For Providers
Policies
615 S. College St. FL 10 Charlotte NC 28202
Last Updated: 09.25.2021

© 2021 Troy Health, Inc. All Rights Reserved.

Troy Medicare HMO plans are currently only available in Robeson, Cumberland, Harnett, Sampson, Catawba, Alexander, Iredell, Moore, Hoke, Scotland, Bladen, Columbus, Richmond, Montgomery, Anson, Rowan, or Cabarrus counties in North Carolina.

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Troy Medicare is an HMO plan with a Medicare contract. Enrollment in Troy Medicare depends on contract renewal.

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This information is not a complete description of benefits. Call 1-888-494-TROY (8769) (TTY 711) for more information.

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This document is available in alternative formats. If you need this document in an alternative format, call Member Service at 1-888-494-TROY (8769).

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To report suspected incidents of non-compliance and/or fraud, waste or abuse, you can contact Troy Medicare directly or anonymously  in the following ways:

Reporting portal: troymedicare.ethicspoint.com
Toll-free Ethics Help Line: (844) 977-0475

Your assistance may help curtail the costs of healthcare to our members.

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Medicare beneficiaries may also enroll in Troy Medicare through the CMS Medicare Online Enrollment Center located at https://www.medicare.gov.

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ATTENTION: If you speak another language, language assistance services, free of charge, are available to you. Call 1-888-494-TROY (8769) (TTY 711).

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Troy Medicare (HMO) HMO’s pharmacy network includes limited lower-cost, preferred pharmacies in our service areas. The lower costs advertised in our plan materials for these pharmacies may not be at the pharmacy you use. For up-to-date information about our network pharmacies, including whether there are any lower-cost preferred pharmacies in your area, please call member service at 1-888-494-TROY (8769), TTY users dial 711. Or consult the online directory at www.troymedicare.com.

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