Call us
1-888-494-8769 TTY:711
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Plan Information
News
About Us
For Providers
Toll-free number
1-888-494-8769
TTY:711

A health plan
you can love

We are a Medicare Advantage plan powered by pharmacists and physicians to bring local care to our communities

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Coronavirus/COVID-19: Frequently Asked Questions

Why Troy Medicare?

Local Providers

We empower local providers with resources and technology to focus on what matters most – You!

Transparent Drug Pricing

We believe you should know the price of your medication ahead of time.

Independently Owned

We are owned by independent pharmacists, physicians, and other healthcare providers.

Troy Medicare was built by YOUR local doctors and pharmacists working together to create a hassle-free Medicare Advantage plan that is fair, transparent, and easy to understand.

What we are:

  • A local North Carolina company
  • Approachable and friendly
  • Started by pharmacists and physicians
  • One simple plan option: $0/month premium
  • Committed to lower prescription drug costs
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Read our story

Featured in:

Our plan includes:

  • Hearing Benefits

  • OTC Benefits

  • Dental Benefits

  • Vision Benefits

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Want to learn more about Troy Medicare?

We are available 8am to 8pm Eastern Time
October 1 to March 31, 7 days a week
April 1 to September 30, Monday to Friday

Call us:
1-888-494-TROY (8769)
TTY:711

Representatives are available 8am to 8pm Eastern Time, Monday to Friday (from October 1 to March 31, 8am to 8pm Eastern Time, 7 days a week).

Toll-free number
1-888-494-TROY (8769)
TTY:711
Fax: 1-919-375-3533
Plan Information
About Us
For Providers
Policies
615 S. College St. FL 10 Charlotte NC 28202
Last Updated: 10.09.2020

© 2021 Troy Health, Inc. All Rights Reserved.

Troy Medicare HMO plans are currently only available in Robeson, Iredell, Rowan, and Cabarrus Counties in North Carolina.

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Troy Medicare is an HMO plan with a Medicare contract. Enrollment in Troy Medicare depends on contract renewal.

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This information is not a complete description of benefits. Call 1-888-494-TROY (8769) (TTY 711) for more information.

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This document is available in alternative formats. If you need this document in an alternative format, call Member Service at 1-888-494-TROY (8769).

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To report suspected incidents of non-compliance and/or fraud, waste or abuse, you can contact Troy Medicare directly or anonymously  in the following ways:

Reporting portal: troymedicare.ethicspoint.com
Toll-free Ethics Help Line: (844) 977-0475

Your assistance may help curtail the costs of healthcare to our members.

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Medicare beneficiaries may also enroll in Troy Medicare through the CMS Medicare Online Enrollment Center located at https://www.medicare.gov.

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ATTENTION: If you speak another language, language assistance services, free of charge, are available to you. Call 1-888-494-TROY (8769) (TTY 711).

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Troy Medicare (HMO) HMO’s pharmacy network includes limited lower-cost, preferred pharmacies in our service areas. The lower costs advertised in our plan materials for these pharmacies may not be at the pharmacy you use. For up-to-date information about our network pharmacies, including whether there are any lower-cost preferred pharmacies in your area, please call member service at 1-888-494-TROY (8769), TTY users dial 711. Or consult the online directory at www.troymedicare.com.

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