We are available 8am to 8pm Eastern TimeOctober 1 to March 31, 7 days a weekApril 1 to September 30, Monday to Friday
Representatives are available 8am to 8pm Eastern Time, Monday to Friday (from October 1 to March 31, 8am to 8pm Eastern Time, 7 days a week).
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Troy Medicare HMO plans are currently only available in Robeson, Iredell, Rowan, and Cabarrus Counties in North Carolina.
Troy Medicare is an HMO plan with a Medicare contract. Enrollment in Troy Medicare depends on contract renewal.
This information is not a complete description of benefits. Call 1-888-494-TROY (8769) (TTY 711) for more information.
This document is available in alternative formats. If you need this document in an alternative format, call Member Service at 1-888-494-TROY (8769).
To report suspected incidents of non-compliance and/or fraud, waste or abuse, you can contact Troy Medicare directly or anonymously in the following ways:Reporting portal: troymedicare.ethicspoint.com